General Manager

The Role

As General Manager you will be responsible for the day to day management of PREMIER SUITES Manchester. You need to be an inspirational leader and should be operationally well – versed in all functions of the serviced apartments.

Role Responsibilities:

• Monitor and maintain the apartment’s product quality as specified by PREMIER SUITES brand standards.
• Compile the hotel annual budget and submit weekly / monthly forecasting reports
• Forecast and manage the business plan to deliver the financial performance.
• Administer company policies and procedures, while maintaining a positive community image and remaining current on local business trends.
• Maintain business control to ensure that all revenues and profits are maximised.
• Manage the team to ensure that staff are motivated, available and able to deliver the quality of product and service required for the achievement of customer service and key performance targets.
• Identify and act upon opportunities for the development of additional customers and increasing revenues, capturing a greater market share and increasing revenues.
• Overall responsibility for Health and Safety, including Fire Safety.

Role Requirements:

• The successful candidate will ideally have prior experience of working in the serviced apartment sector or GM experience in hotels.
• A strong background of revenue generation and yield management is essential.
• A leader with a hands-on approach
• You will also need to be familiar with and be able to utilise all available IT systems to their fullest extent, including Microsoft office packages such as Excel as well as front office PMS systems.
• You will be expected to travel to company meetings (within the UK).