Job Context

Ready to spread the word about our exceptional guest experiences and unparalleled service? As a Meeting & Events Coordinator, that’s exactly what you’ll do every day. With your insight and enthusiasm, you’ll support the Sales, Catering & Events Team in exceeding revenue targets for the hotel and its meeting spaces—night after night, day after day. No two days will be the same, as we constantly look for new ways to raise the bar.
Our hotels bring people together. You’re a team player who can juggle bookings, build strong client relationships, and help organize unforgettable events and conferences.

Location

The brand-new voco™ Brussels City North is located on the Living Tomorrow innovation campus and is easily accessible via major highways, just a 10-minute drive from Brussels Airport. The rooms are designed with high-quality bedding, eco-friendly amenities, and a personal voco™ touch. Meetings, conferences, gatherings, or celebrations? We have the perfect solution for our guests, all equipped with state-of-the-art technology. Our bar, restaurant, and terrace are the perfect spots to unwind after a busy day.

Your Role

Provide commercial and administrative support to the Event Manager.
As a Meeting & Events Coordinator, you will be responsible for increasing revenue by providing commercial and administrative support to the Event Manager. In consultation with the Event Manager, you will help organize events for our corporate external clients and handle all necessary administration. These events range from booking group accommodations in the hotel to planning short- or long-term meetings and events in the conference center.

Key Responsibilities:

• Based on the request for proposal, you will consult with the client and (in coordination with the Event Manager) draft a proposal tailored to the client’s needs. You will also follow up on submitted proposals.
• Once the event is confirmed, you will handle all necessary administration internally and for the client.
• You will support the Event Manager in all aspects of the event, such as programming, catering (in consultation with the F&B team), organizing parking, transportation, and accommodation at the hotel.
• Approach and secure speakers, musicians, and other performers or special guests.
• Set up participant registration.
• Maintain client communication and relay their wishes to the operations team in a structured manner to ensure all client expectations are met.
• Work with Opera Sales & Catering, ensuring all information is up to date.

This list of tasks is not exhaustive.
This job description is intended to outline the key responsibilities and the level of work performed. It is not meant to encompass all duties or qualifications for the role.

Who you are

• Hospitality: You act with the needs and wishes of guests in mind.
• Flexibility: You can adapt your approach to different and changing circumstances.
• Teamwork/Inclusivity: You can collaborate effectively with others to achieve goals and projects.
• Creativity & Innovation: You think outside the box to come up with new solutions.
• Planning & Organization: You excel at effectively planning and organizing tasks.
• Performance Motivation: You actively seek to improve your own performance and results.
• Communication: You convey messages clearly to ensure they are understood.
• Problem-Solving: You analyze complex issues and identify solutions.
• Attention to Detail: You work accurately with a focus on details and connections.
• Listening Skills: You extract the essence of spoken words and encourage others to share their message.
• Stress Resistance: You maintain efficiency under pressure, setbacks, or in uncertain situations.
• Curiosity: You love to learn and take the initiative to broaden your knowledge.

Qualifications and Skills

• You have a bachelor’s degree, preferably in Hotel Management, Event Management, Marketing, or Tourism & Recreation Management.
• You are fluent in Dutch, English, and French.
• You have sufficient digital skills.
• Knowledge of Opera, the hotel PMS system, is a plus.